Return and Refund Policy
Your Satisfaction, Our Commitment
At Artofia, we deeply value your trust and want you to feel secure in every purchase you make with us. We understand that sometimes, things don’t go as planned. Rest assured, your money is safe with us, and we are committed to ensuring your satisfaction.
Money-Back Guarantee
We offer a hassle-free return policy, giving you the confidence that your investment is protected. If you are not completely satisfied with your purchase, we will gladly refund your money within 7 days from the date you receive the item and initiate the return.
Note: You can on;y apply for a refund within 7 days from the date you receive the purchased item.
Prompt Refunds
Once your returned item is received and inspected, we process your refund promptly. Expect the credit to be applied to your original method of payment within 2-5 days, offering you peace of mind about your financial transaction.
Your Money, Your Security
We understand the importance of your financial security. That’s why we employ industry-standard encryption and security protocols to safeguard your payment information. Your trust is our priority, and we go to great lengths to protect your sensitive data.
Lost or Damaged Items
In the rare event of items being lost or damaged during the return process, Artofia takes full responsibility. We recommend using a trackable shipping service and purchasing shipping insurance to ensure your return reaches us securely.
Contact Us
Your satisfaction is our ultimate goal. If you have any questions or concerns about our return and refund policy, please reach out to us at return@artofia.com. We are here to assist you, ensuring your shopping experience with Artofia is not only enjoyable but also worry-free.
Thank you for choosing Artofia. Your trust in us is the foundation of our success.