Shipping Policy
Order Processing
All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with your tracking information.
Shipping Rates and Delivery Time
At Artofia, we are delighted to offer you a unique art shopping experience without the worry of additional shipping charges. That’s right – we provide free shipping on all orders! Your passion for art should be met with convenience, and we are dedicated to ensuring your purchases arrive at your doorstep without any extra cost.
Standard Shipping: 3-7 business days
Please note that these delivery times are estimates and can vary due to factors beyond our control, such as customs processing and holidays.
Order Tracking
Once your order has been shipped, you will receive an email with the tracking number and a link to track your package online. Please allow 24 hours for the tracking information to become available.
Lost or Damaged Packages
At Artofia, we understand the value you place on your art pieces. In the rare event of damage or loss during shipping, we take full responsibility. If your order arrives damaged, kindly reach out to the shipment carrier to initiate a claim. For lost packages, contact us directly, and we will actively assist you in locating and resolving the issue. Your satisfaction and the safety of your purchase are our utmost priority.
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Questions
If you have any questions about our Shipping Policy, please contact us at info@artofia.com. We are here to assist you and ensure your shopping experience with Artofia is smooth and enjoyable.